Information
Opening Hours
Our offices are open from 9.00am to 5.00pm during the week, but appointments can be arranged outside office hours.
Home visits
In Eastbourne, we have a ground floor interview room to assist our clients who are elderly or infirm, but there are 10 steps up to our front door. If it is difficult for you to get to our office, we will come to see you.
In Battle, our offices are on the first floor and so again, if any of our clients would have difficulty in coming to us, we will be happy to arrange a home visit.
Cost estimates
We will give you an estimate of how much your transaction is likely to cost from the outset and we will make sure that there are no hidden extras. We like our clients to feel that they have had value for their money. If you would like us to email you an estimate of costs, please click here to contact us.
Fixed Fee Appointments
Where appropriate, we do off a fixed fee appointment at the outset. These are 30 minute appointments and are to give initial advice so please discuss this option when you contact us for an appointment.
Evidence of identity
All of our clients are now required to produce evidence of their identity, before we can take on a new transaction. This is to comply with regulations brought in to prevent money laundering. You will need to bring in your passport or photo driving licence and two other documents, such as household bills or bank statements that are no more than 3 months old showing your name and address. If there are any problems regarding this, please speak to us. We apologise for any inconvenience this may cause.
Legal aid
We are able to provide representation via Legal Aid, in appropriate cases. If you want to know if you are eligible for this, please click here to contact us.
