Information2018-12-08T15:27:19+00:00

 

Information

Opening Hours

Our office is open from 9am to 5.30pm during the week, but appointments can be arranged outside office hours.

Home visits

We have a ground floor interview room to assist our clients who are elderly or infirm, but there are 10 steps up to our front door.  If it is difficult for you to get to our office, we will come to see you.  Home visits are at no extra charge for people within a 15 mile radius of our office.

Cost estimates

We will give you an estimate of how much your transaction is likely to cost from the outset and we will make sure that there are no hidden extras.  We like our clients to feel that they have had value for their money. If you would like us to email you an estimate of costs, please click here to contact us.

First interviews free of charge

Some appointments are available free of charge.  These are 20 minute appointments to give initial advice.  If you want one of these, please make this clear to the secretary when booking your appointment.

Evidence of identity

All of our clients are now required to produce evidence of their identity, before we can take on a new transaction.  This is to comply with regulations brought in to prevent money laundering.  You will need to bring in your passport or photo driving licence and two other documents, such as household bills or bank statements that are no more than 3 months old showing your name and address.  If there are any problems regarding this, please speak to us.  We apologise for any inconvenience this may cause.

Legal aid

We are able to provide representation via Legal Aid, in appropriate cases.  If you want to know if you are eligible for this, please contact us.